Tru By Hilton Concord, Nh

We had great difficulty locating the hotel and ended up calling the hotel directly for guidance in just how to reach them. Thankfully the reception desk was manned by a young man named “Steve”. Steve very patiently and expertly guided us via phone the entire way and greeted us at the main entrance. I’ve lodged in many hotel/B&B establishments and have never encountered an employee so willing to go beyond all limits to help guests when asked. This hotel is lucky they have employed such a dedicated worker! The day of check out we were greeted with smiles and assistance from an elderly who were manning the front desk. Once again, it was the employees that impressed us!

1) very modern decor. 2) Good size room and comfortable bed. 3)Good selection of continental breakfast and nice small selection of nicely cooked hot breakfast. 4) Excellent selection of goodies available at reception. 5) Great pub and Steakhouse next door ( T - Bones) 6) Very pleasant and helpful staff. Especially Maureen on reception.

It was easy check-in and we had a 12pm checkout. My son had a competition at 12:30 competition down the road so it was perfect. I'm not sure if her name but the lady who runs breakfast was awesome. She was very friendly, made sure we had everything we needed and even cleaned up for us as we were talking. She was great.

Rooms were clean!

Very nice lobby area. Rooms were attractive and clean. Staff was friendly and helpful.